Terms and conditions
1. Introduction
Welcome to TimeAura. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing any order.
2. Business Information
TimeAura is a smart luxury watch brand based in Cairo, Egypt. We specialize in high-quality replica-inspired watches that combine elegance, durability, and value.
3. Products
We provide premium wristwatches with elegant packaging, warranty coverage, and a customer-first shopping experience.
4. Orders & Payments
- Orders can be placed directly through our website.
- We currently accept Cash on Delivery as a primary payment option (other payment methods may be added in the future).
- Prices may include special offers such as “free shipping,” where stated.
5. Shipping & Delivery
- Cairo & Giza: 24–48 hours
- Delta region: within 2:3 days
- Upper Egypt: within 3:5 days
- Extended regions (North Coast, Red Sea, New Valley, etc.): 5–7 days
- All deliveries are handled by trusted third-party couriers.
6. Returns & Exchanges
- Customers can return or exchange their order within 14 days, free of charge.
- Products must be unused, in original packaging, and in the same condition as received.
- Free returns are covered by us.
7. Warranty
- All watches come with a 3-month warranty covering manufacturing defects and movement issues.
- Warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
8. Liability
- TimeAura is responsible for any mistake or error caused directly by us (e.g., wrong product, faulty item).
- We are not liable for damages resulting from misuse, negligence, or failure to follow product care guidelines.
- Minor variations in color or design due to screen/display differences are not considered defects.
9. Intellectual Property
- All content, text, and images on this website are the property of TimeAura and cannot be copied or reused without permission.
10. User Eligibility
- No age restrictions apply.
- Customers are not required to create an account to make a purchase.
11. Governing Law
- These Terms & Conditions are governed by the laws of Egypt.
12. Contact Us
For any questions or support:
- Email: time.aura112@gmail.com
- Phone: +201094848810