At TimeAura, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase through our website.

1. Company Information

TimeAura
Location: Cairo, Egypt
Contact: time.aura112@gmail.com | +201094848810

2. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal details such as your name, email, phone number, and shipping address.

  • Payment details required to process your order.

  • Technical data collected automatically, such as cookies, device type, and browsing information.

3. How We Use Your Information

We use the collected data for the following purposes:

  • To process and deliver your orders.

  • To provide customer support and handle your inquiries.

  • To personalize your shopping experience on our website.

  • To send you exclusive offers, discounts, and promotional codes via email and SMS.

  • To run targeted marketing campaigns, including ads and retargeting.

4. Data Sharing

We may share your information with:

  • Third-party shipping companies to deliver your orders.

  • Payment gateways to securely process transactions.
    We do not sell or rent your data to any third parties.

5. Data Storage & Security

Your data is stored on secure cloud-based servers with encryption and advanced protection measures. We ensure all personal information is handled with strict confidentiality and protected against unauthorized access.

6. Your Rights

As a customer, you have the right to:

  • Request access to your personal data.

  • Correct or update your information.

  • Request deletion of your data at any time.

7. Cookies

We use cookies to enhance your browsing experience and personalize your shopping journey. These cookies help us understand your preferences and improve website functionality.

8. Marketing Communications

By providing your contact information, you agree to receive promotional offers, loyalty codes, and updates via email and SMS. You may unsubscribe from these communications at any time.

9. Payments

We support multiple payment options, including Cash on Delivery, Credit/Debit Cards, and E-wallets. Payments may be processed securely through trusted third-party providers.

10. Changes to This Policy

TimeAura reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the website signifies your acceptance.